Our Approach

Technology Frameworks for Centralized Online Operations

At 3os Consulting, we have developed robust technology frameworks that empower universities to transition to a centralized, in-house Online Program Management (OPM) model. These frameworks provide the foundation for efficient, scalable, and self-sufficient online education operations.

Our Frameworks

Data Centralization Framework

We have designed a comprehensive data centralization framework that consolidates fragmented data from various systems (SIS, LMS, admissions, enrollment, matriculation) into a single, unified database. This framework eliminates data silos, providing a complete and accessible data source for your institution.

Business Process Framework

Our business process framework leverages advanced CRM technology to streamline and optimize workflows. This framework enables the centralized online unit to operate seamlessly, managing instructional design, student acquisition, marketing, recruitment, enrollment, and support efficiently. It is designed to scale with your institution, ensuring consistent service delivery across all academic units.

Reporting Framework

Our reporting framework integrates with the centralized data and CRM systems to provide comprehensive, real-time insights. This framework supports informed decision-making by offering a clear view of all aspects of the online education operation. It empowers university leaders to make strategic decisions, track performance, and identify opportunities for continuous improvement.

Our Process

1. Strategy Development

With our fractional Chief Online Learning Officer (COLO) team, we draw up the strategy and path for the university as a whole to adopt the centralized model.

2. Data Infrastructure Analysis

We dive deep into the current data and information infrastructure to start strategizing and designing the path towards a centralized database.

3. Online Student Life Cycle Infrastructure

We thoroughly analyze the full lifecycle of online education and strategize the design and implementation of the necessary infrastructure for optimized business processes.

4. Implementation and Support

We hand over the keys to your new centralized system, providing continued support to ensure smooth operation and ongoing success.